Auto Ship FAQ

What is Auto Ship?

Welcome to the easiest way to save time and money on your favorite horse supplies! With the convenience of automatic deliveries, you never have to worry about running out of the products you need the most. Plus, you'll receive an additional discount on our already low prices when you sign up to receive your products through Auto Ship!

You select how often you want to receive each item, and we'll automatically send out the orders on that schedule. You may change the Auto Ship frequency, item quantity and payment method at any time online using Manage Auto Ship Details in the My Account section of the site. There are no commitments or fees and you can cancel an auto shipment at any time.

How Do I Find Auto Ship Items?

On an item page, you'll see if the item is Auto Ship eligible and be able to opt-in and select delivery frequency.

How Does the Auto Ship Process Work?

After you place your initial order here’s what will happen:

  1. We’ll send you a reminder email before each auto shipment in case you need to update or change anything.
  2. Shipment ready! We’ll ship your order and charge your saved credit card.
  3. We’ll send you order and shipment confirmations to let you know the status of your order.
  4. Your shipment arrives at your door!

For complete details on the program, please visit the Auto Ship FAQ page.

Start shopping with the Auto Ship Program and Save!

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  • Published:
  • Updated: 3/20/2020: 12:07:36 PM ET
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